1. Information We Collect
We collect information necessary to provide and improve the Service:
- Account information: email address, display name, and authentication data
- Payment information: processed securely through Stripe — we never store your full card details
- Course progress: lesson completions, quiz scores, and learning activity
- Usage data: pages visited, features used, and general interaction patterns
2. How We Use Information
We use collected information to:
- Provide and maintain the Service
- Process payments and manage subscriptions
- Track your course progress and personalize your experience
- Generate AI-powered challenges tailored to your learning
- Send important account and service notifications
- Improve the platform based on usage patterns
3. Data Storage
Your data is stored securely using Firebase and Firestore, hosted on Google Cloud infrastructure. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews.
4. Third-Party Services
We use the following third-party services to operate the platform:
- Stripe — payment processing
- Firebase / Google Cloud — authentication, database, and hosting infrastructure
- Vercel — application hosting and deployment
- Anthropic — AI-powered features and personalized learning
Each third-party service has its own privacy policy governing the data they process on our behalf.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of non-essential communications
To exercise any of these rights, contact us at the address below.
7. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@alpha.school.